Hi, I'm Shu. I currently work at Deloitte, where I lead the UX effort for a health insurance project, shaping an enhanced experience in close collaboration with our users and cross-functional stakeholders.

Before Deloitte, I worked at King Tide – a digital venture studio that partnered with early-stage startups in emerging fields, such as fintech and fitness. I helped ship multiple ideas to market, incorporating user-centered frameworks to help answer critical questions in a product development cycle, from opportunity discovery to product validation.

Before coming to design, I was a mechanical engineer and barista, where I worked on simulating spatial mechanisms and (trying to) brew great coffee.